Melbourne AI automation studio
More customers. Less admin.
Formosa AI is a Melbourne AI automation studio. We hand the work that repeats — enquiries, bookings, quotes, invoice chasing — to AI that actually does it. For Australian small and medium-sized service businesses.
Meet addEASE — the AI booking assistant that never calls in sick.
Answers enquiries, books appointments, follows up — 24/7, in your business's tone. It's answering the chat on this page right now, so you can try it before you buy it.
We use what we sell.
Every tool we offer runs on our own business first. If it doesn't save us time, we don't sell it to you.
Fixed scope. No surprises.
Clear quotes, clear exclusions, two revision rounds. Extra work is quoted before it starts — never after.
Straight about your data.
Your data is stored in Australia. Some AI processing happens overseas — we disclose exactly what and where, and can walk you through it.
24/7
enquiries answered
20 min
free first chat
2 weeks
to your AI audit
No
lock-in contracts
What we do
Websites, search and local visibility — where the plan calls for themHow we work — the Formosa 3-Step
- 01
Audit
$3,900 · two weeks
We map how your business actually runs, then put numbers on it — hours lost, revenue leaking, and what AI can genuinely take over.
- 02
Implement
from $2,000 per item
We build and install it ourselves. You don't manage software — you notice the work getting done.
- 03
Ongoing care
from $390/month
We maintain what's installed, update it as you grow, and send a monthly report of what your systems did.
Questions, answered straight
What does Formosa AI actually do?
We hand the work that repeats — enquiries, bookings, quotes, invoice chasing — to AI that actually does it, for Australian small and medium-sized service businesses. It starts with a two-week audit that puts numbers on what's leaking, then we build and install the fix ourselves and keep it running. Websites and search visibility come in where the plan calls for them.
Do you really publish your prices?
Yes. The audit is $3,900, implementation starts at $2,000 per item, and ongoing care starts at $390/mo. Websites, where the plan calls for one, start at $6,500. You'll know roughly what things cost before you ever talk to us — and anything beyond the quoted scope is quoted first, never billed by surprise.
I'm not technical. Is this for me?
Especially for you. You won't manage software or learn jargon — you'll notice the phone getting answered and the admin getting done. We handle the technical side and explain everything in plain English.
What's the AI audit, and what do I get?
A two-week look at how your business runs. We put numbers on it — hours lost per week, revenue leaking per month — and give you a written report plus a 90-day plan, ranked by payback. No lock-in; the plan is yours either way.
Where does my data go? Is it safe?
Your data is stored in Australia. Some AI processing happens overseas — we tell you exactly what and where, and can walk you through it. We're Privacy Act aware and never vague about it.
What's addEASE?
Our AI booking assistant — it answers enquiries, books appointments, and follows up 24/7, in your business's tone. It's the same product answering this website, so you can try it before you buy it.
Do I lose control of how my business talks to customers?
No. The assistant runs on your rules and tone, and answers only from the information you've given it. If it doesn't know something, it says so and hands the conversation to a person — and logs the question so you can see what it couldn't answer. You can read every conversation, you're notified the moment a new one starts, and you can step in and take over any time.
Is there a lock-in contract?
No. Care plans are month-to-month after the first quarter, cancel with 30 days' notice. Fixed scope, clear exclusions — you're never trapped.
How do we start?
A free 20-minute chat — no pitch, no jargon, just an honest look at what would actually help. Most people start with one thing and add more when it pays to.
Not sure where to start? That's the point of the chat.
No pitch, no jargon, just an honest look at what would actually help.